Copyright: Américo Simas/CML




Code of Conduct

ICLEI and the City of Lisbon are committed to providing a safe congress experience for everyone, regardless of sex, gender, gender identity, sexual orientation, age, disability, race, ethnicity, religion (or lack thereof), social status, physical appearance, or body size.
Participants are expected to behave with integrity and respect towards all fellow participants attending or involved in the congress.

These rules apply equally for all attendees, speakers, exhibitors, volunteers and any other persons attending or involved in the event in any capacity. We expect all persons to comply with these rules at all event venues, including the mobile workshops, and any conference-related social events. ICLEI and the City of Lisbon commit to implementing the Code of Conduct. The Code of Conduct is not legal or prescriptive in nature. It supplements, and does not affect, the application of other relevant policies, regulations, rules and laws, including laws regulating the premises in which the event takes place and any applicable host country agreements.

Prohibited conduct:

Harassment of congress participants because of sex, gender, gender identity, sexual orientation, age, disability, race, ethnicity, religion (or lack thereof), social status, physical appearance, body size or any other reason is prohibited at the event in any form and will not be tolerated.

Harassment of congress participants includes, but is not limited to:

  • offensive or hateful language, including in written communications
  • deliberate intimidation
  • stalking
  • following
  • harassing photography or recording
  • sustained disruption of talks or side events
  • inappropriate physical contact
  • unwelcome sexual attention

Ultimately, individuals or groups violating these rules may be sanctioned or expelled from the congress without a refund at the discretion of the congress organisers.
Discrimination or hateful language during sessions

The moderator shall strive to create and maintain an inclusive and respectful space for everyone. If a speaker or any other participant makes an inappropriate comment during a session (either in person or virtual) the moderator is entitled to intervene. The moderator shall give the offender the opportunity to apologise. If the offender refuses and continues with the inappropriate behaviour, the moderator shall ask the person to leave the session. The moderator shall in any case report the incident to the Anti-Harassment Team through the channels described below.

Harassment and discrimination in virtual spaces
Other virtual spaces (such as social media) will be monitored by the organising staff. If a participant makes derogatory or demeaning comments about an individual or group of people, or if they share inappropriate content, they will be asked to delete it immediately

More information about the complaint process and how to take action if you feel someone violates the code of conduct can be found in this document.

Stay Connected

Choose your Update

By providing your details you agree to receive Procura+ Update e-newsletter and occasional other communications about ICLEI Europe events and activities, sent to you by ICLEI Europe. The subscription to the newsletters is free of charge and does not oblige you to anything. The legal basis for the processing is Art. 6 para. 1 sentence 1 letter a of the GDPR (consent). You can unsubscribe by clicking the unsubscribe link in the footer of our newsletter as well as unsubscribe, ask to update your details or stop using your information at any time by contacting

ICLEI Europe will process your data in accordance with its Data Protection Policy. ICLEI Europe will never sell your data, or pass it on to anyone else, but will share it with a company who provides its mailing software and will only use it for the purpose of sending you our newsletter(s). Learn more about their privacy practices here.

ICLEI Europe will keep your details only for the time necessary to fulfill the purpose of collection, namely until you unsubscribe from its newsletter(s). You won't be subscribed if you don't click the confirmation link in the confirmation e-mail that will be sent to you after submitting your details in the form above.